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What is Business Performance Management (BPM)?

  • BPM is a set of integrated, closed-loop management and analytic processes, supported by technology, that addresses financial as well as operational activities.

  • BPM is an enabler for businesses in defining strategic goals, and then measuring and managing performance against those goals.

  • Core BPM processes include financial and operational planning, consolidation and reporting, modeling, analysis, and monitoring of key performance indicators (KPI's) linked to organizational strategy.

                                    - As defined by the BPM Standards Group

Why is BPM important to you?

An old accounting adage states that "you can't manage what you can't measure." BPM encompasses the processes and tools that allow you to manage and measure your business.

Without BPM, you are at risk - visibility into historical financial results is no longer enough. Internal demands for strategic planning as well as external factors like Sarbanes-Oxley require forward-looking analysis. Without a good BPM strategy, you may be operating blindly in today's fast-paced and unforgiving world.

BPM is critical if you are going to respond to the following types of challenges:

Market pressures
Regulatory and competitive pressures in today's market have intensified the need to implement an effective BPM solution.  These solutions are essential to your company's survival and success.

Need for repeatable and predictable processes
The need for repeatable and predictable processes for managing performance is a key reason why many business leaders have pursued best-in-class performance management solutions with renewed vigor.  BPM technology systems can help you establish these processes.

Consolidation of data
BPM software helps your company break through data silos by consolidating information in one repository, enabling everyone to work from the same set of data.

Need for non-financial metrics
It has become increasingly important to track non-financial aspects of corporate performance.  Companies have grown acutely aware of the importance of non-financial metrics such as customer satisfaction, product or service quality, and operational performance, as either critical or important drivers of success.  BPM solutions allow you to accumulate and analyze this data.

Aligning workforce with corporate goals
A BPM system can help your company strengthen the links between its strategic objectives and the metrics that support them; improve communication among your departments, for example by leveraging web-based functionality; and tie individual employees' efforts more tightly to your organization's overall goals.

Sarbanes-Oxley Act
Because of the complexity of the Sarbanes-Oxley Act, many companies are turning to BPM as well as other technologies to help manage their compliance activities.  

Specifically, strong BPM processes are critical to meet the demands of Section 302, which requires certification of financial reports, and Section 404, which mandates that companies publish a detailed description and assessment of their internal control structure and financial reporting procedures.

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